It is with a mix of emotions that we pen this message to inform you that our journey with JoomlaXTC has reached its conclusion. We have decided to bring an end to our business operations, and effective immediately, JoomlaXTC will no longer be providing products, services, or support.

Please download any templates or plugin's before August 1st, 2023 as we close the website

A huge humble Thank You to all our loyal customers!

Help is on the way!

Browse our Documentation, Search the Knowledge Base, Still need help? Send us a support ticket.

If you are using the JoomlaXTC Wall modules in your website and they stop loading and leave you with an endless loading spinner, there are several scenarios that might be the issue:

#1 JavaScript Conflict: If you installed a 3rd party extension and the Walls stop loading this is most likely a JavaScript conflict. You can use a web inspecting program like Firebug to find where the conflict and issue is. Please view our article on JavaScript conflicts.

#2 You uninstalled another Wall module: The JoomlaXTC Wall modules install the JavaScript file in your media folder and all walls use the same file. This method helps to optimize the JavaScript calls by not calling the same file more than once. If you uninstall a Wall module it will remove the JavaScript file and your other Walls will no longer work. To fix this issue, simply re upload one of the remaining Wall modules and this will re install the JavaScript.


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If you didn't find the answer you were looking for from the links above.




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Didn't find an Answer?

If you didn't find the answer you were looking for from the links above.




SUBMIT SUPPORT TICKET

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